Data & Privacy
Last updated: 12 June 2026 | This policy applies to all qr44 players and website visitors.
Six commitments that define how qr44 handles your personal data. Full legal text follows below.
qr44 protects all personal and financial data with 256-bit SSL encryption, the same standard used by major Malaysian banks. Your data is stored on secured servers with strict access controls.
qr44 does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing purposes. Your data is used only to operate and improve the qr44 platform and services.
You may access, correct, or request deletion of your personal data at any time by contacting qr44 support. Marketing communications can be opted out of through your account preferences.
Payment method details — whether Touch n Go eWallet, Boost, Maybank, CIMB, or Public Bank — are handled through encrypted payment gateways and never stored in plain text on qr44 servers.
qr44 uses cookies strictly for session management, platform functionality, and anonymous analytics. No behavioural tracking cookies are shared with advertising networks without your consent.
qr44's data practices comply with applicable international data protection standards and gaming regulatory requirements. KYC and AML data is retained only for the legally mandated retention period.
This Privacy Policy ("Policy") explains how qr44 ("qr44", "we", "us", "our"), the operator of the online gaming platform at https://qr44.win, collects, uses, stores, shares, and protects personal data relating to individuals who visit our website, register an account, or use any qr44 service.
By accessing qr44 and registering an account, you acknowledge that you have read and understood this Policy. This Policy is incorporated by reference into the qr44 Terms and Conditions. Where this Policy and the Terms and Conditions conflict on a data protection matter, this Policy governs.
qr44 is committed to handling your personal data responsibly, in accordance with applicable international data protection standards. We process personal data only for lawful, specified, and legitimate purposes, and we take reasonable technical and organisational measures to keep your data secure.
qr44 is the data controller for personal data collected through the platform at https://qr44.win. As data controller, qr44 determines the purposes and means of processing personal data belonging to qr44 account holders and website visitors.
For all data protection enquiries, corrections, deletion requests, and complaints, please contact: [email protected]. Our support team handles data requests during all hours of operation, seven days a week.
qr44 collects personal data in the following categories:
3.1 Registration and Identity Data. When you open a qr44 account, we collect: full name, date of birth, email address, Malaysian mobile number, residential address (including city — for example Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or Bangsar), and a copy of government-issued identification documents provided for KYC verification.
3.2 Financial and Transaction Data. We collect records of all deposits, withdrawals, and game wagers made through your qr44 account. This includes transaction amounts (in MYR), timestamps, payment method references (Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank), and transaction status. Full payment card or bank account numbers are not stored on qr44 servers — these are handled by our PCI-compliant payment gateway partners.
3.3 Gaming Activity Data. We record your game session history — games played, bet amounts, outcomes, session durations, and bonus usage. This data is used for account management, bonus calculation, responsible gaming monitoring, and fraud prevention.
3.4 Technical and Device Data. When you access qr44, our systems automatically collect: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data is used for platform security, fraud detection, and anonymous usage analytics.
3.5 Communications Data. If you contact qr44 support via live chat, email, or any other channel, we retain records of those communications for quality assurance, dispute resolution, and account management purposes.
3.6 Responsible Gaming Data. Where you voluntarily use responsible gaming tools — deposit limits, self-exclusion, cooling-off periods — we record the settings you have applied. This data is used solely to enforce your chosen restrictions and to monitor our responsible gaming obligations.
qr44 uses personal data for the following purposes:
qr44 processes personal data on the following legal bases:
6.1 Service Providers. qr44 shares personal data with carefully selected third-party service providers who assist in operating the platform — including game software providers, payment gateway operators, identity verification services, customer support tooling, and cloud hosting providers. All third-party service providers are contractually obligated to process data only on qr44's instructions and to maintain appropriate security standards.
6.2 Regulatory and Legal Disclosure. qr44 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, regulatory direction, court order, or to protect the rights, property, or safety of qr44, its players, or the public.
6.3 No Sale of Data. qr44 does not sell, rent, or trade personal data to unaffiliated third parties for their independent marketing or commercial purposes. Any data sharing with affiliated group companies is governed by data sharing agreements that enforce equivalent protections.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or part of qr44's business, personal data may be transferred to the successor entity. You will be notified of any such transfer by email or prominent notice on the platform.
qr44 processes payment transactions in Malaysian Ringgit (MYR) through PCI-DSS compliant payment gateway partners. When you make a deposit or withdrawal via Touch n Go eWallet, Boost, Maybank, CIMB, or Public Bank, the detailed financial credential handling occurs within the payment gateway environment — qr44 does not store full payment card numbers, bank login credentials, or full e-wallet authentication tokens on its own servers.
qr44 retains transaction records — amounts, timestamps, payment method type, and transaction reference numbers — for account management, dispute resolution, and regulatory record-keeping purposes in accordance with Section 9 (Data Retention) of this Policy.
8.1 Essential Cookies. qr44 uses cookies that are strictly necessary for the platform to function — including session authentication cookies that keep you logged in to your qr44 account during a session, and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing platform functionality.
8.2 Analytics Cookies. qr44 uses anonymised analytics cookies to understand aggregate patterns of platform usage — which game categories are most popular, where users encounter navigation difficulties, and how page load performance varies by device type. This data is processed in aggregate form and is not linked to individual accounts.
8.3 Preference Cookies. qr44 stores user preferences — such as language settings and display preferences — in browser cookies to improve your experience on return visits.
8.4 Cookie Management. You may manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will impair your ability to use qr44 services, including the ability to remain logged in to your account.
qr44 retains personal data for the following periods:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised unless retention for a longer period is required by law.
Subject to applicable law and regulatory exceptions, you have the following rights in relation to your personal data held by qr44:
To exercise any of the above rights, contact qr44 at [email protected]. qr44 will respond to data subject requests within 30 days of receipt. Complex requests may require up to 60 days with prior notification to you.
qr44 may transfer personal data to service providers or group entities located outside Malaysia in the course of operating the platform. Where such transfers occur, qr44 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to ensure your personal data receives an equivalent level of protection regardless of the country in which it is processed.
qr44 services are strictly restricted to individuals who are 21 years of age or older. qr44 does not knowingly collect personal data from any person under the age of 21. Where qr44 becomes aware that personal data has been collected from an individual below the minimum age, the relevant account will be immediately closed and any associated data will be deleted, subject to applicable legal obligations. If you believe a minor has registered a qr44 account, please contact [email protected] immediately.
qr44 implements the following technical and organisational security measures to protect personal data:
While qr44 takes all reasonable precautions, no data transmission over the internet or storage system is completely immune to risk. You are encouraged to use a strong, unique password for your qr44 account and to enable two-factor authentication from your account security settings.
The qr44 platform may reference or link to third-party service providers — such as game software developers or payment processors — in the context of describing platform features. qr44 is not responsible for the privacy practices of any third-party website or service that you access independently of the qr44 platform. This Policy applies solely to data collected and processed by qr44 through https://qr44.win.
qr44 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. Material updates will be communicated to registered players via the email address associated with their qr44 account at least 7 days before taking effect. The "Last updated" date at the top of this page will be revised on each update. Your continued use of qr44 following the effective date of a revised Policy constitutes your acceptance of the changes.
For all privacy-related enquiries — including data access requests, correction requests, deletion requests, marketing opt-outs, and complaints — please contact qr44's data protection team:
This Privacy Policy was last reviewed on 12 June 2026. Players are encouraged to review this page periodically.
qr44 is built on transparency. If you have questions about how your data is handled, our support team is available 24/7 and will respond promptly.
Gambling involves financial risk. Please play responsibly. 21+ only. Visit our Responsible Gaming page for support tools.